Legal

Privacy Policy

Last updated: June 2026

This privacy policy describes how Jono Catliff ("we", "us", or "our") collects, uses, and shares information about you when you visit jonocatliff.com (the "site"), book a consultation, sign up for our email list, or otherwise interact with our services.

1. Information we collect

We collect the following categories of information:

  • Information you provide directly: name, email address, phone number, and any other details you submit through contact forms, booking pages, or email signups.
  • Automatically collected data: IP address, browser type, device information, pages visited, time spent on pages, and referral source. This is collected via cookies and analytics tools (Google Analytics, Meta Pixel, and similar).
  • Booking and transaction data: if you book a consultation or purchase a course, we collect the information required to process the booking or transaction.

2. How we use information

We use the information we collect to:

  • Respond to inquiries and provide the services you request
  • Send email updates, newsletters, and promotional content (you can unsubscribe at any time)
  • Improve the site experience and measure marketing performance
  • Run advertising campaigns on platforms including Google Ads, Meta Ads, and YouTube Ads
  • Comply with legal obligations

3. Cookies and tracking

We use cookies and similar tracking technologies to remember your preferences, analyze traffic, and serve relevant advertising. You can disable cookies in your browser settings, though some site features may not function correctly without them.

Third-party services we use that may set cookies include: Google Analytics, Google Ads, Meta Ads, YouTube, and embedded scheduling tools.

4. How we share information

We do not sell your personal information. We share information only in the following limited circumstances:

  • Service providers who help us run the site, send emails, schedule calls, process payments, and run advertising (e.g., Google, Meta, email service providers, payment processors, calendar tools)
  • Legal compliance when required by law, subpoena, or government request
  • Business transfers in the event of a merger, acquisition, or sale of assets

All service providers are bound by their own privacy policies and data processing agreements.

5. Data retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymize it.

6. Your rights

Depending on your jurisdiction (including GDPR for EU residents and CCPA for California residents), you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your data
  • Object to or restrict processing
  • Receive a copy of your data in a portable format
  • Withdraw consent at any time
  • Unsubscribe from marketing emails (via the link in any email)

To exercise any of these rights, email us at the address below.

7. Children

The site is not directed at children under 13, and we do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

8. Security

We use commercially reasonable safeguards to protect your information, including encryption in transit and at rest where appropriate. No system is 100% secure, and we cannot guarantee absolute security.

9. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated via email or a prominent notice on the site.

10. Contact

For privacy-related questions or to exercise your rights, contact:

Jono Catliff

Email: jono@jonocatliff.com

Address: 55 E Cordova St, Unit 604

Vancouver, BC V6A 1K3, Canada